Westside – International Shipping Policy
Countries Covered
UAE, KSA, Qatar, Bahrain, & Oman.
International Order & Shipping Charges
- Minimum order value: USD 50.
- USD 10 shipping charge appliable on international orders, which is currently complimentary in lieu of launch.
- Payments accepted via Credit Card only.
- Your bank or card issuer may apply foreign transaction or currency conversion charges. These charges are payable directly by you to your bank.
Delivery Partner
- All orders shipped via FedEx.
Delivery Timeline
- Estimated 7–10 business days, subject to customs clearance.
Tracking
- Track your order via Clickpost using your Order ID.
Customs Duties & Taxes
- Orders are shipped on a DDU (Delivery Duty Unpaid) basis.
- Customs duties and import taxes must be paid by the customer directly to the logistics partner.
- The logistics partner will provide a customs receipt.
KSA Packaging Requirement
- Orders to Saudi Arabia may be shipped in degradable packaging as per regulations.
Delivery Failures
- Provide a complete and accurate address.
- After 3 failed delivery attempts, incorrect address, or refusal to accept the package, the order may be abandoned.
- No refund will be issued in such cases.
Delays
- Delivery timelines may be impacted by customs or local regulations beyond our control.
For returns and exchanges, please refer to our Returns and Refund Policy.
If you receive a damaged package or a delivery confirmation message but have not received your order, please inform us within 48 hours at westsideinternational@trent-tata.com or +917304040086.
If you want to know the estimated delivery date, please contact us at westsideinternational@trent-tata.com
